Statement of Commitment

Accessibility for Ontarians with Disabilities Act (AODA)

Banyan Community Services is committed to providing a respectful, accessible and inclusive environment for all of our youth, clients, volunteers, employees and visitors. We are dedicated to meeting the standards outlined in the province’s Accessibility for Ontarians with Disabilities Act (AODA).

The goal of the AODA is to develop a fully accessible Ontario by the year 2025. In order to reach this goal, five standards are being developed in the areas of Customer Service, Employment, Information and Communication, Built Environment and Transportation. Guided by our mission, our respect for human dignity and the core principles of this Act, our goal is to progressively work toward elimination of barriers to access to the goods, services and employment opportunities provided by Banyan Community Services.

The Integrated Accessibility Standards Regulation, 2011 (IASR) requires that organizations "establish, implement, maintain, and document a multi-year accessibility plan, which outlines the organization's strategy to prevent and remove barriers and meet its requirements under this regulation."

For more information regarding Banyan’s plan to meet the requirements of the AODA, please   click here to access our Multi-Year Accessibility Plan.  This plan is reviewed and updated annually.

Click Here   to view the Banyan Community Service Accessible Customer Service policy.

To obtain a copy of this policy or plan in an appropriate format, please contact us as the address below.

To provide us with feedback please use our Feedback Form and return it to the address below or alternatively please contact uin writing, in person, e-mail, or telephone, address to:

Banyan Community Services

681 Main Street, East

Hamilton, ON L8M 1K3

 Phone: 905-545-0133

Fax: 905-549-9011